Privacy policy

Privacy Policy

Last updated: June 2, 2026

This website is operated by 上海不亦说乎国际贸易有限公司 under the brand name SMILEREPUBLIC. SMILEREPUBLIC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SMILEREPUBLIC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details, including your name, billing address, shipping address, phone number, and email address.

Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment details.

Account information, including your username, password, security questions, preferences, and settings.

Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.

Communications with us, including the information you include when contacting our customer service team.

Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, make a purchase, communicate with us, or otherwise provide us with your personal information.

Automatically through the Services, including from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.

From our service providers, including when they collect or process your personal information on our behalf.

From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services.
We use your personal information to provide the Services, including to process your payments, fulfill your orders, arrange shipping, facilitate returns and exchanges, remember your preferences, send notifications related to your account or orders, create and manage your account, and provide a customized shopping experience. This may include using your personal information to improve the Services and recommend products related to your interests or purchases.

Marketing and Advertising.
We may use your personal information for marketing and promotional purposes, such as sending promotional communications by email, text message, or other channels where permitted, and showing you online advertisements for products or services on our website or other websites.

Security and Fraud Prevention.
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you create an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else.

Communicating with You.
We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.

Legal Reasons.
We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

With business and marketing partners to provide marketing services and advertise to you, where permitted by applicable law.

When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy, or to comply with applicable legal obligations, enforce our terms or policies, and protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

To learn more about how Shopify uses personal information and any rights you may have, including rights related to data processed by Shopify, you can visit Shopify's Consumer Privacy Policy at https://www.shopify.com/legal/privacy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on third-party websites or platforms. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Right to Access or Know.
You may have a right to request access to personal information that we hold about you.

Right to Delete.
You may have a right to request that we delete personal information we maintain about you.

Right to Correct.
You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability.
You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Right to Opt Out of Sale or Sharing for Targeted Advertising.
Depending on where you reside, you may have a right to opt out of the sale or sharing of your personal information, or to opt out of the processing of your personal information for purposes considered to be targeted advertising under applicable privacy laws.

Managing Communication Preferences.
We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as emails about your account, orders, customer service, or other necessary transactional communications.

UK and European Economic Area Rights

If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations provided by local law, you may have the following rights in addition to the rights outlined above:

Objection to Processing and Restriction of Processing.
You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

Withdrawal of Consent.
Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request, as permitted or required under applicable law. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country or region where you live.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@smilerepublic.us.

You may also contact us by phone at +1 (445) 328-7587.

Operating Entity:
上海不亦说乎国际贸易有限公司

Business Headquarters / Operations Office:
Room 4401, Building 4, No. 1687 Changyang Road
Yangpu District, Shanghai 200082
China

Shipping Origin:
Orders placed through this website are primarily shipped from our fulfillment center in Dongguan, Guangdong, China.

U.S. Return Address:
For approved returns from customers in the United States, returns may be sent to our U.S. return address as listed in our Returns, Exchanges & Refunds Policy. The U.S. return address is used for approved returns only and is not our primary business headquarters or shipping origin.

For the purpose of applicable data protection laws, 上海不亦说乎国际贸易有限公司 is the data controller of your personal information.