Contact Us

If you have any questions about your order, shipping, returns, exchanges, sizing, or product information, please contact us using the information below.

Customer Service Email:
support@smilerepublic.us

Customer Service Phone:
+1 (445) 328-7587

Customer Service Hours:
Monday–Friday, 9:30 AM–6:30 PM (Pacific Time)

Business Headquarters / Operating Entity:
上海不亦说乎国际贸易有限公司
Room 4401, Building 4, No. 1687 Changyang Road
Yangpu District, Shanghai 200082
China

Shipping Origin:
Orders are primarily shipped from our fulfillment center in Dongguan, Guangdong, China.

U.S. Return Address:
SMILEREPUBLIC Returns
8707 Research Dr
Irvine, CA 92618
United States

Please contact our customer service team before sending any return package. The U.S. return address is used for approved returns only and is not our primary business headquarters or shipping origin. Returns sent without prior communication may not be processed correctly.